Terms of service

Welcome to AinuSpark. By accessing or using our website and purchasing products such as mice, keyboards, and headphones, you agree to be bound by the following Terms of Service. Please read these terms carefully before making any purchase or using our services. If you do not agree with any part of these terms, you should not use our website or purchase our products.

1. User Agreement

By using the AinuSpark website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. You agree to provide accurate, current, and complete information when placing an order. All purchases are subject to product availability and our acceptance of your order. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected fraudulent activity.

You are responsible for maintaining the confidentiality of any account information associated with your email address. However, as AinuSpark does not operate a user center, no registration or login is required to browse or purchase. All communications regarding your order will be sent to the email address you provide at checkout. For any inquiries, please contact us at [email protected].

2. Limitation of Liability

AinuSpark shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of our products, including but not limited to loss of profits, data, or business interruption. Our total liability for any claim arising from these terms or your use of our products shall not exceed the total amount paid by you for the specific product giving rise to the claim.

We make no warranties, express or implied, regarding the fitness, merchantability, or performance of our products beyond the applicable warranty period. AinuSpark does not guarantee that our website will be uninterrupted, error-free, or free from viruses or other harmful components. You assume all risks associated with using our website and products.

3. Intellectual Property Protection

All content on the AinuSpark website, including but not limited to text, images, logos, graphics, product descriptions, and software, is the intellectual property of AinuSpark or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content without our prior written consent.

The AinuSpark name, logo, and all related product names are trademarks of AinuSpark. Unauthorized use of these trademarks is strictly prohibited. Any third-party trademarks or brand names mentioned on our website are the property of their respective owners and are used solely for descriptive purposes.

4. Refund Policy

We strive to ensure your satisfaction with every purchase from AinuSpark. If you are not completely satisfied with your mouse, keyboard, or headphones, you may request a refund within 30 days of the delivery date, subject to the following conditions:

• Products must be returned in their original condition, including all accessories, packaging, and documentation.
• Refunds will be processed to the original payment method used at the time of purchase. Please allow up to 10 business days for the refund to appear in your account after we receive the returned item.
• Shipping and handling charges are non-refundable, except in cases where the product is defective or we made an error in fulfilling your order.
• You are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping method for returns.
• To initiate a refund, please contact us at [email protected] with your order number and a description of the issue. We will provide you with return instructions.

Defective or damaged products will be replaced or refunded at no additional cost to you, provided you notify us within 7 days of delivery. We reserve the right to inspect returned items before processing any refund.

5. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising from these terms or your use of the AinuSpark website shall be subject to the exclusive jurisdiction of the courts located in Delaware.