Contact us

We value your inquiries and feedback. For any questions, concerns, or assistance regarding our products—including Mice, Keyboards, and Headphones—please reach out to us via email. Our dedicated support team is ready to help you with order status, product specifications, warranty information, or any other issues you may encounter.

Email Support:
[email protected]

We strive to respond to all email inquiries within 24 to 48 business hours. For faster assistance, please include your order number (if applicable) and a clear description of your request.

Company Address:
AinuSpark
123 Tech Innovation Drive, Suite 400
San Francisco, CA 94105
United States

Please note that we do not have a physical retail location for walk-in visits. All customer service is handled exclusively through the email address provided above. We appreciate your understanding and look forward to assisting you.